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Long-Term Software Care, Bug Fixing, & Performance Optimization

Application Maintenance & Software Care Support

Keep legacy and modern applications secure, fast, and bug-free. We provide ongoing corrective, adaptive, perfective, and preventive software maintenance under guaranteed SLA support retainers.

Maintenance SLA Metrics

Critical Hotfix Deployment SLASentry real-time exception tracking & patch pipeline
<30 Min
Maintenance Cost ReductionEliminate technical debt & recurring bug fires
50%
Application Uptime GuaranteeProactive APM health checks & error monitoring
99.99%
CVE Security Patch ComplianceContinuous Snyk & npm/pip dependency auditing
100%
Maintenance Solutions

Purpose-Built Software Care

Tailored software care for corrective bug fixes, adaptive OS updates, performance tuning, and Snyk CVE patches.

Corrective Production Bug Fixing

Continuous Sentry error log tracking, stack trace debugging, & <30 min production bug hotfixes.

Discuss Corrective Scope

Adaptive Environment & API Updates

Modify software codebases to support new iOS/Android OS updates, browser standards, & third-party API changes.

Discuss Adaptive Scope

Perfective Performance Tuning

Refactor heavy code modules, eliminate memory leaks, optimize SQL queries, & accelerate page load speeds.

Discuss Perfective Scope

Preventive Security & Dependency Patching

Continuous automated updates for vulnerable npm, pip, & Maven packages using Snyk & GitHub Dependabot.

Discuss Preventive Scope

Legacy Monolith Code Refactoring

Prune obsolete dead code, rewrite outdated libraries, & improve test coverage without breaking business logic.

Discuss Legacy Scope

Managed Application SLA Support Retainers

Dedicated monthly maintenance retainers offering fixed-cost software care, SLA backing, & bi-weekly sprints.

Discuss Managed Scope
Core Capabilities

Application Maintenance Practice

From Sentry hotfixing to adaptive API updates, SQL query optimization, and Snyk dependency security patching.

<30 Min Hotfix SLA

Corrective Bug Fixing & Emergency Hotfixes

Stop production bugs from disrupting users. We integrate Sentry and Datadog real-time error tracking to catch runtime exceptions instantly, deploying emergency hotfixes within 30 minutes.

Key Maintenance Specifications
Sentry & Datadog automated exception capture & alert routing
<30 minute hotfix deployment SLA for critical P1 production bugs
Root-cause analysis (RCA) reports & regression test suite updates
24/7 on-call maintenance engineers for mission-critical software

Maintenance SLA Standards

  • <30 minute emergency hotfix deployment SLA
  • 50% average maintenance cost & tech debt reduction
  • 100% automated Snyk dependency CVE patch auditing
  • 100% code changes & bug fix ownership retention
Maintenance Delivery Lifecycle

How We Maintain Software

A structured 6-stage lifecycle from codebase audits to Sentry APM setup, bi-weekly sprints, and emergency hotfix SLAs.

01

Codebase & Debt Audit

We inspect your Git repository, SonarQube bug density, dependencies, and Sentry error logs.

02

APM & Telemetry Setup

Deploy Sentry error tracking and Datadog performance monitoring agents across all environments.

03

Bi-Weekly Maintenance Sprints

Schedule regular maintenance sprints for dependency updates, bug fixes, and query optimizations.

04

Automated Test Expansion

Construct automated Playwright and Jest test suites to prevent regression bugs during patches.

05

Emergency Hotfix SLA Protocol

Maintain 24/7 on-call engineering coverage for <30 minute emergency hotfix deployments.

06

Monthly Quality & Security Review

Deliver monthly reports detailing resolved bugs, security patches, and application speed improvements.

Technology Stack

Application Maintenance Tech Stack

SentryDatadogNew RelicLogRocketPagerDuty
Client Advisory & FAQs

Application Maintenance FAQ

Answers to common questions regarding hotfix SLAs, dependency upgrades, legacy refactoring, and code ownership.

Application maintenance includes corrective bug fixing, adaptive OS/browser updates, perfective performance tuning, preventive dependency security patching, and legacy code refactoring under guaranteed SLAs.

Interconnected Capabilities

Explore Related Practice Areas

Discover interconnected engineering capabilities, strategy practices, and cloud solutions.

App Management

Application Services

Full-lifecycle custom application development, modernization, API integration, and maintenance.

Explore Application
Playwright & Cypress

Software Testing & QA

Automated end-to-end web/mobile testing, k6 load testing, and CI/CD quality gates.

Explore Software
Custom Architecture

Software Development

Bespoke enterprise software applications built for performance, security, and scalability.

Explore Software
Dedicated Tech Pods

IT Outsourcing

Scalable dedicated engineering pods operating under your direct product leadership.

Explore IT
24/7/365 NOC Guard

Managed IT Services

Proactive 24/7 cloud infrastructure monitoring, managed DBA, and incident response SLAs.

Explore Managed
AWS / Azure Cloud

Infrastructure Services

Multi-cloud architecture, Kubernetes container orchestration, and zero-downtime failover.

Explore Infrastructure
Start A Project

Let's Engineer Your Digital Vision

Use our interactive 3-step estimator wizard below to outline your scope, budget, and engineering requirements.

Step 01 / 03

Select Practice Area

Which core engineering capability best fits your primary objective?

Direct Advisory Contact

Direct Hotline
+254 0181 742 815
Email Inquiry
info@azarous.co.ke
Headquarters
Nairobi, Kenya
RAPID RESPONSE GUARANTEE

NDA & Proposal within 24 Hours

All client project briefs are protected under strict mutual Non-Disclosure Agreements (NDA) prior to technical architectural review.